Back to help center
Billing & payments
Crypto, minimums, refunds, history.
- How to top up your balanceTop-ups are crypto only. Pick a coin, send to the address — balance updates after network confirmation.2 min read
- Which coins we accept and how long deposits takeSupported cryptocurrencies, networks, and confirmation time for each deposit.2 min read
- When payment for numbers is chargedCharged immediately on purchase and on the next billing cycle for renewals. Numbers are rented for 1 calendar month.2 min read
- Payment for outbound SMS and QR verificationCharged on successful send. Delivery and verification completion are not guaranteed.2 min read
- Payment for white page generationCharged when the task is created. If generation fails — funds are returned to your balance.2 min read
- When payment for proxies is chargedCharged immediately on order, monthly, with no traffic limit. Restore is not billed by traffic.2 min read
- How subscription billing worksPremium and Business are charged from your balance once per period. Cancel at any time.2 min read
- How Refunds WorkWhat is refunded automatically and what is not. General refund logic across all services.2 min read